Orders are typically processed within 1–2 business days after payment is confirmed.

Estimated standard delivery time is 3–9 business days after shipment.

Orders placed on weekends or public holidays will be processed on the next business day. Delivery times are estimates and may be affected by weather, holidays, carrier delays or other circumstances outside our control.

Once your order ships, tracking information will be sent to the email address provided at checkout.

Please allow up to 24–48 hours for tracking information to update.

Orders may be shipped through regional fulfillment facilities and trusted logistics partners to improve availability and delivery efficiency.

Items in the same order may arrive in separate packages. You will not be charged additional standard shipping fees for split shipments.

Please ensure that your shipping address is complete and accurate before placing your order.

Contact us as soon as possible if you need to correct an address. Once an order has entered processing or shipped, changes cannot be guaranteed.

If your package is delayed, damaged or marked as delivered but cannot be located, please contact us with your order number and tracking information.

For damaged items, please keep the product, packaging and shipping label and provide clear photos so we can assist you.

For shipping assistance, contact:

Email:  inkgenie1@hotmail.com 

Please include your name, order number and tracking information.

Inkgenie provides free shipping on orders over $50 to eligible addresses within the United States. A $4.95 fee applies to orders under $50.